Support
Welcome to the Southcoast Plants Support Centre.
We're committed to making buying plants online simple, convenient and enjoyable. Whether you need help before ordering, during delivery or after your plants arrive, we're here to help.
Before You Order
If you need assistance choosing the right plants, have questions about delivery or would like current photographs of available stock, please get in touch. We're always happy to help.
Existing Orders
If you have a question about an existing order, your upcoming delivery or any special delivery requirements, please contact us and we'll be happy to assist.
After-Sales Support
Our commitment doesn't end once your plants have been delivered.
If you need advice about planting, positioning, watering, fertilising or ongoing plant care, please contact us. We genuinely want your plants to thrive and are always happy to share our knowledge.
Plant Health Guarantee
If you believe your plants have arrived with a genuine health issue or transport damage, please notify us within 24 hours of delivery and include clear photographs of the affected plant(s).
To allow us to properly assess your claim, please leave the plants unplanted and unaltered until we've had the opportunity to review the issue.
For full details, please refer to our Plant Health Guarantee.
Contact Us
Southcoast Plants
📞 0479 072 297
✉️ info@southcoastplants.com.au
We aim to respond to all enquiries as promptly as possible.